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I bought brand new booths for my brand new restaurant from these people and they sent me used scratched and damaged booths. I attempted to tell them to have them fix the issue and after 2 months of waiting for them to resolve this they tell me that the shipping company...
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1.0
#1371156
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Restaurant Furniture Canada - Horrible and unprofessional

I ordered on May 9th, here we are August and no delivery despite repeated promises. And they can’t even tell me where the furniture is, when it will arrive. Plus they put me on hold for hours, transfer the call, drop the call .... and the. Tell me I hung up and was supposed to schedule the delivery, despite multiple “confirmed” delivery dates. BUYER BEWARE.
2.0
Details
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1321453
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First off, this company is not a Canadian company. They are a US company under the guise of a Canadian company. We ordered tables and chairs for a restaurant that was opening at the end of June. We received a delivery date, which was not followed through on. The...
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Restaurant Furniture Canada - Poor Quality, Poor customer support, misleading sales and marketing..
Restaurant Furniture Canada - Poor Quality, Poor customer support, misleading sales and marketing..
Note: Not a Canadian company in spite of the mis-leading company name! Production is in Indiana and Sales is based in Chicago. After several difficult telephone conversations with various staff members of this company it became clear that I was not going to receive...
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2.5
Saint Mary's, Newfoundland And Labrador
I liked
  • Styles
  • Styles and price and website
I didn't like
  • Quality and customer support and warranty
#934260
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We bought 34 ladderback chairs from Restaurant Furniture Canada in early August for our restaurant launch in mid-September and we've regretted choosing this company from the get-go. Sure, they're pleasant enough -- until they receive your payment and never bother...
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1.1
#923510
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I bought over $17,000 US. worth of restaurant booths and tables from this bunch. The product was poorly designed and made. The backs of the booths began to fall apart the first few weeks of use and the table top all warped out of shape. To make things worst, they ask...
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2.5
#777455
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if you thinking to order through this company, then it would be your biggest mistake of life. I order total $15,000 US of items and I have received 5 table top with damage. I try to contact company, they try to give me $300 discount and ask me to use table top. Really...
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1.8
I didn't like
  • Problem solving skill of employee
  • Customer service
#773977
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I called restaurant furniture Canada to order 16 bar stools, I only needed 12 but hey free shipping with 4 more...16 it is! Only to be told they could not offer free shipping but could give me a discounted shipping rate of $250! and to top it off the pricing was in US...
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Anonymous
Anonymous

Everyone that was taken advantage of report them to the Better Business Burreau!

I liked
  • Phone number
I didn't like
  • Company
#729976
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I needed a lot of banquet chairs and tables quickly for a large event. After doing a bit of shopping around, Restaurant Furniture Canada had the best deals I could find on the tables and the chairs. I called customer service and told them I needed the furniture...
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5.0
#700428
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Restaurant Furniture Review

Was told order would be shipped within 2 weeks. Almost two weeks passed promised delivery date. When I called they gave me some lame excuse about needing to give ups special delivery instructions. Of course this is ridiculous. I asked for a refund and they refused.
2.0
Details
Customer service
Product or Service Quality
#673940
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